Customer Stories
Read about all the great things our customers have achieved!
-
Check-In Kiosks
How Markham Rheumatology Hub is building a more efficient patient journey with Ocean“Not only do we want to provide a great patient experience, but we also want to embrace tech in ways that would allow for better efficiency. Ocean’s been a key part of that narrative and solution.”
Sujeev RubanHead of OperationsMarkham Rheumatology Hub -
Secure Messaging + Booking
Reducing phone tag with secure patient messaging and online booking at Norfolk Family Health Team -
Secure forms + messaging
NEOMO’s “seamless” shift: secure forms and emails that support a modern front door -
Custom RemindersClearer reminders across four Arthritics & Injury Care Centre locations reduced confusion before appointments
-
Forms + Tablets
Couchiching Family Health Team transforms COPD screening with Ocean -
Pre-Visit IntakeCollecting better information before the visit at Hermenio Lima Filho Medicine
-
Online Booking + Reminders
Cutting no-shows and call volume with automated booking and reminders at Riverwood Family Practice“We have seen a significant reduction in no-shows and a drastic decrease in phone traffic for bookings. Staff report feeling much less pressure now that the phones are quieter, and patients appreciate the consistent reminders.”
Dr. Sinan QashaPhysicianRiverwood Family Practice -
Email RemindersFewer no-shows, less phone work: how Dr. Digravio's pediatric practice streamlined appointment reminders
-
Reminders
How student health services clinic at University of Toronto automatically administered thousands of screening and mental health assessments -
Digital Intake + MessagingMoving intake upstream to reduce manual work at Glant Health
-
eReferralsHow SCIBD Reduced Referral Friction and Appointment Confirmation Work with Ocean
“Everything is automatic and with no chance for errors.”
Victor OrtaClinical trial coordinatorScarborough Center for Inflammatory Bowel Disease (SCIBD) -
Care Networks
How North Toronto OHT is enabling primary care attachment at scale -
Messages + Tablets
Happy Valley FHT saves time, improves patient interaction, and uncovers patient concerns with Ocean -
Forms + Tablets
How Hamilton Family Health Team used Ocean to make mental health assessment easier